Sagacious Himself — brevity in circumlocution: never blague — suffering genius

December 20, 2008

one of the many reasons I dislike allegedly-new newegg

Filed under: category euthanized,Justice,Word Coined by Himself,Xboxen — Sagacious Himself @ 10:22 am

one of the many reasons I dislike allegedly-new newegg

Please kindly note that the order # [a number] was used Egg Saver (DHL); after reviewing your account, we notice that your order has already been shipped out on [a date]  with DHL tracking number [a number]. Please kindly note that the item actually ships with a DHL tracking number and it is then distributed to USPS so that they can then deliver it to you.

In this case, it does ship out with DHL first but it takes 4-5 business days to update the information. Usually, it takes 3 to 7 business days for the package to be delivered to you. If you cannot receive the package after 7 business days, please reply to this email so that we can further assist you. Again, we apologize for any inconvenience.

Not only does allegedly-new newegg merely eventually ship the package but they cannot be bothered to surround all surfaces of the enclosed retail box with padding material inside the shipping container as outlined by carriers (UPS, FedEx, et al).  Perhaps they do not understand that I prefer my new retail product to arrive in new condition.  Having seen how UPS handles packages within a UPS facility I shall not accept poorly packaged items.  Fighting over $200 is not worth the time, but as a matter of justice it is.

CDW knows how to treat both packages and customers.  Sure it does help to have ordering power backed by a multibillion dollar multinational company.. that usually wins me free overnight shipping on my personal CDW account.  🙂

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